Chelsea, New York

Your Timepiece Deserves the Same Care Your Neighborhood Deserves.

From a quick battery swap to a full restoration, we bring old-school craftsmanship to every watch and piece of jewelry that comes through our Chelsea door. No rush jobs. No shortcuts. Just honest work, done right.

Expert watch repair workspace showing precision tools and a timepiece being serviced
Est. Chelsea, NYC
15+ Years Serving
Chelsea
30+ Watch Brands
Serviced
Same-Day
Service

Comprehensive Repair & Restoration Services

Every piece that reaches our bench gets the attention it earned — whether it's a daily beater or a family heirloom.

Watch Repair & Servicing

Full mechanical overhauls, quartz replacements, crown and stem swaps, and movement repairs for all major brands — from Seiko to Rolex.

  • Complete movement service
  • Battery & seal replacement
  • Crown & stem repair
  • Water resistance testing

Jewelry Repair

Ring resizing, prong re-tipping, clasp repair, chain soldering, and structural restoration that preserves the integrity of your piece.

  • Ring resizing (all metals)
  • Prong re-tipping & stone tightening
  • Clasp & spring bar replacement
  • Chain & bracelet repair

Straps & Bands

Custom strap fitting, leather replacement, metal bracelet adjustment, and buckle swaps to get your watch looking and fitting its best.

  • Custom strap fitting
  • Leather & rubber replacement
  • Bracelet link removal
  • Buckle & deployant clasp fit

Cleaning & Polishing

Professional ultrasonic cleaning and hand polishing to restore the original luster of your jewelry and metal watch cases without compromising details.

  • Ultrasonic jewelry cleaning
  • Hand polishing & buffing
  • Case & bracelet refinement
  • Gemstone inspection

Watch Faces & Crystals

Crystal replacement for scratched sapphire, acrylic, or mineral glass. Dial restoration and hand replacement when your face needs a fresh look.

  • Sapphire & acrylic crystal swap
  • Dial restoration
  • Hand replacement
  • Bezel replacement

Appraisal & Evaluation

Honest assessments for insurance purposes, resale, or curiosity. We'll tell you what your piece is, what it's worth, and what it needs — no upselling.

  • Insurance appraisal support
  • Material verification
  • Condition assessment
  • Value estimation
Jewelry and watch display at Chelsea Watch and Jewelry Repair in New York
Close-up of precision watch repair tools on a workbench
15+ Years of
Expertise

A Chelsea Institution
for Time & Treasure

Tucked into the heart of Chelsea at 115 W 23rd Street, we've been the go-to address for anyone in New York who needs their watch fixed or their jewelry tended with care. We're not a chain. We're not a mall kiosk. We're a local shop with a bench, a set of proper tools, and the patience to do things the right way.

Whether you've brought in your grandfather's pocket watch for its first service in decades, or your everyday watch just quit on the way to work — we treat every piece like it matters. Because it does.

No job too small, no piece too sentimental
Transparent pricing — you approve before we start
Same-day service available for most repairs
All work backed by our service guarantee

Built Different. Built Right.

In a city full of options, here's why Chelsea keeps bringing us their pieces.

01

Local & Accessible

Right on 23rd Street in Chelsea — easy to find, easy to drop off, and always within walking distance for your neighborhood. No shipping your treasures across the country.

02

Skilled Craftsmanship

Every repair is handled by hand with proper tools and training. We don't outsource, we don't rush, and we don't cut corners — your watch stays on our bench until it's right.

03

Fair & Honest Pricing

We give you a clear estimate before any work begins. If we find something unexpected, we call you — we don't add surprises to the bill. What we quote is what you pay.

04

Fast Turnaround

Most standard repairs — battery changes, strap swaps, ring sizing — are completed the same day. For more involved work, we keep you updated every step of the way.

Got a Watch That Needs Attention?

Stop by our Chelsea shop or give us a call. We'll assess the issue, give you an honest estimate, and get you back on time — usually the same day.

Visit Our Chelsea Shop

We're located in the heart of Chelsea, just steps from the subway. Walk-ins are welcome, but a quick call ahead helps us prepare for your visit.

Address

115 W 23rd St
New York, NY 10011

Hours

Mon – Fri: 10:00 AM – 6:00 PM
Sat: 10:00 AM – 4:00 PM
Sun: Closed

Send Us a Message

Tell us about your piece and we'll get back to you as soon as possible.

Is this your business? This is my business